The Maia Method Terms of Use

• Who can use it: You must be 18 or older. Our services are not for children.
• Not medical advice: The Maia Method gives AI-powered wellness insights only. We do not diagnose or treat medical conditions. Always see a qualified health professional for medical advice. If you have an emergency, call 000 (Australia) or your local emergency number.
• Your account and content: You need an email to create an account. Keep your login secure. You own the content you share, but you let us use it so we can provide the Services.
• Using The Maia Method responsibly: Don't break the law or misuse the platform. Don't rely solely on AI outputs for health, financial, or other major decisions. Our AI may sometimes make mistakes or give generalised advice.
• Payments: Some features may be paid subscriptions. Prices and billing details will always be shown before you buy. Subscriptions renew unless you cancel before the next billing cycle. Refunds are available as required by law.
• Your rights: You have rights under the Australian Consumer Law that we cannot exclude. We are not liable for losses caused by misuse or reliance on AI outputs.
• Privacy: We handle your information in line with our Privacy Policy. By using The Maia Method, you consent to this.
• Disputes: We'll try to resolve disputes quickly and fairly. You can also contact regulators like the OAIC if you're unhappy with our response.

Welcome to The Maia Method ("we", "our", "us"). These Terms of Use ("Terms") govern your access to and use of our website, platform, and related services (collectively, the "Services").

By creating an account or using The Maia Method, you agree to be bound by these Terms and our Privacy Policy (together, the "Agreement"). If you do not agree, please do not use our Services.

• You must be 18 years or older to use The Maia Method.
• Our Services are not directed to children, and we do not knowingly collect information from children.
• You are responsible for ensuring the information you provide is accurate and up to date.

The Maia Method provides AI-powered wellness insights and tools to support general wellbeing.

By using The Maia Method, you acknowledge and agree that you are solely responsible for how you use the information provided.

• To access certain features, you must create an account using your email address.
• You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
• We may suspend or terminate your account if you breach these Terms.

You agree not to use The Maia Method to:

• Violate any law or regulation.
• Upload harmful, offensive, or unlawful content.
• Attempt to gain unauthorised access, disrupt, or interfere with our Services.
• Reverse engineer, copy, or resell any part of our Services.
• Misuse AI outputs in harmful, misleading, or discriminatory ways.

The Maia Method owns all intellectual property rights in the Services, including the platform, software, branding, and AI systems.

You are granted a limited, non-exclusive, revocable licence to use the Services for your personal, non-commercial purposes.

You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

The Maia Method uses artificial intelligence to generate insights and recommendations. You acknowledge that:

• AI systems can produce biased, incorrect, or harmful outputs
• AI recommendations are based on general patterns and may not apply to your situation
• You will not use AI outputs to make medical, financial, or other significant decisions without professional consultation
• AI outputs may reflect training data limitations and should not be considered comprehensive or definitive

We do not guarantee the accuracy, reliability, or suitability of any AI outputs. You must exercise judgment and not rely solely on AI outputs for decisions about your health or wellbeing.

Some Services may be offered on a paid subscription basis. Pricing, billing cycle, and cancellation terms will be displayed at the point of purchase. Subscriptions automatically renew unless cancelled before the renewal date.

• You may terminate your account at any time by deleting it through your settings.
• We may suspend or terminate your account if you breach these Terms or misuse our Services.
• Upon termination, your right to use the Services ceases immediately.

To the fullest extent permitted by law:

• (a) We exclude all conditions, warranties, and representations not expressly set out in these Terms
• (b) Where the Australian Consumer Law applies and we cannot exclude a guarantee, our liability is limited to (at our option): re-supply of services or payment of the cost of re-supply
• (c) We exclude liability for indirect, consequential, or incidental loss, except where prohibited by law
• (d) Nothing in these Terms excludes, restricts, or modifies your rights under the Australian Consumer Law

We are not liable for any loss or damage arising from your reliance on AI outputs or wellness recommendations.

You agree to indemnify and hold harmless The Maia Method from any claims, damages, or expenses arising from your misuse of the Services or breach of these Terms.

The Maia Method may integrate with third-party services (e.g., hosting providers, analytics tools). We are not responsible for their content, availability, or practices.

These third-party services may have their own terms and privacy policies, which you should review. We are not responsible for any acts or omissions of third parties.

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts in that state.

We may update these Terms from time to time. Material changes will be notified to you directly, and the updated Terms will be posted on our website. Continued use of the Services constitutes acceptance of the updated Terms.

Before commencing legal proceedings, you agree to first attempt to resolve disputes through good faith negotiation.

If unresolved within 30 days, disputes may be referred to mediation before proceeding to court.

Nothing prevents you from making a complaint to a regulator such as the Office of the Australian Information Commissioner (OAIC).

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or technical failures.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Maia Method regarding the Services.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

You may not assign or transfer your rights under these Terms. We may assign our rights and obligations to a third party in connection with a merger, acquisition, or sale of assets, with notice to you.

If you have questions about these Terms, please contact: